Welcome to STACCATO Shop! These Terms and Conditions outline the rules and regulations for using our website (www.newchicwardrobe.com) and purchasing our trendy, affordable fashion items. By accessing our site and making purchases, you agree to these terms in full.

1. Our Shop & Target Customers

STACCATO Shop specializes in budget-friendly fashion with our popular $15 & Under! and $18 & UNDER SALE! collections. We cater to:

  • Value-conscious shoppers seeking trendy apparel at affordable prices
  • Fashion lovers interested in activewear, accessories, and seasonal items
  • International customers (excluding Asia and select remote areas)

2. User Responsibilities

Account Information

When creating an account or making purchases, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information

Prohibited Activities

You may not:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users’ enjoyment of the site
  • Use automated systems to extract data from our site

3. Product Information

Product Descriptions

We strive for accuracy in all product descriptions, images, and pricing. However:

  • Colors may vary slightly due to monitor settings
  • All sizes are approximate
  • Prices are subject to change without notice

Product Availability

Our Limited Time sale items are subject to availability. We reserve the right to limit quantities and discontinue products at any time.

4. Ordering & Payment

Placing Orders

By placing an order, you:

  • Agree to pay all charges including applicable taxes
  • Confirm that payment information provided is accurate
  • Acknowledge that your order represents an offer to purchase

Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email once your payment is processed.

5. Shipping Policy

Shipping Options

We offer two shipping methods:

  1. Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
  2. Free Shipping – via EMS for orders over $50 (15-25 business days after shipment)

Shipping Restrictions

We ship worldwide except to:

  • All Asian countries
  • Select remote areas (determined by carrier limitations)

6. Returns & Exchanges

Return Policy

We accept returns within 15 days of delivery for most items. To initiate a return:

  1. Email [email protected] with your order details
  2. Receive return authorization and instructions
  3. Ship items to: STACCATO Shop Returns, 3750 Lowes Alley, Columbus, US 43215

Non-Returnable Items

The following cannot be returned:

  • Beauty products (opened or unopened)
  • Belts/Scarves with removed tags
  • Swimwear with broken hygiene seals (unless defective)
  • Final sale items from Limited Time promotions

Refund Processing

Refunds are processed within 3-5 business days after we receive and inspect your return. The refund will be issued to your original payment method.

7. Intellectual Property

All content on this website, including:

  • Product designs
  • Images
  • Text
  • Logos

are the property of STACCATO Shop or our licensors and are protected by copyright and trademark laws.

8. Limitations of Liability

STACCATO Shop shall not be liable for:

  • Delays in shipping beyond our control (customs, weather, etc.)
  • Minor variations in product color or sizing
  • Indirect, incidental, or consequential damages

9. Privacy Policy

Your privacy is important to us. Our complete Privacy Policy explains how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our site after changes constitutes acceptance of the new terms.

11. Contact Information

For questions about these Terms and Conditions, please contact us at:

STACCATO Shop Customer Service
Email: [email protected]
Physical Address: 3750 Lowes Alley, Columbus, US 43215

Thank you for shopping at STACCATO Shop! We appreciate your business and are committed to providing you with affordable fashion and excellent service.